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I also can not redeem my $200 gift card!
Enthusiast - Level 2

It is giving me the error message, the same as multiple other customers. I can not reach anyone at the phone number customer service gave me.  Endless music.  Please advise.  Bad taste left in my mouth. 

Re: I also can not redeem my $200 gift card!
Community Manager
Community Manager

Hi Jchilly,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.