I cannot pay bill online

[shawndkline]

I've been trying to pay my bill online for a coupkle weeks now.  Unfortunately, don't have time to sit on hold to pay by phone.  Please contact me so I can give you some money. 🙂

Thanks!

[thetick1234]

Works fine for me.  Why don't you explain what your problem is so someone may be able to help you?  

[LawrenceC]

Hi shawndkline,

Sorry you are having difficulty paying your bill online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

[jmhrsm]

I have been using the same user name and password, but I cannot access my account so I can pay my bill.  Previously the amount was on the screen but now, eevn that is gone.

Why is it so difficult to pay?

[ElizabethS]

Hello jmhrsm

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.

[avk2]

Same problem as above. All of a sudden no bill notification, no payment history, cannot pay, never discontinued service - please assist

[ElizabethS]

Hello avk2

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.