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I want to TERMINATE
oemar01
Enthusiast - Level 2

I want to terminate my subscription from Verizon after the end of the contract, I couldn't even do that.

The web site has NO info on how to do that, NO telephone number that I can contact, every contact info are geared to give them more money asking me to upgrade upgrade upgrade, this company sucks, only wants your money and more money.

I have been more than 2 years with them so I have NO obligation, but they do make it extremely difficult for me to terminate the service even when you are NO longer under obligation.

If anybody knows how to do that, please reply.

Thank you.

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Re: I want to TERMINATE
CRobGauth
Super User
Super User

Very simple.
Call 1-800-Verizon and tell them you want to cancel.
They are liable to send you to a group called retentions that will try and offer you better deals to see if you will stay.

But in the end, they can cancel your service.

Re: I want to TERMINATE
oemar01
Enthusiast - Level 2

Thank you, Finally I find out can not be done through the web.

0 Likes