If I could leave this sorry co I would leave this minute

[stella300]

for almost a year this co has me paying for my service and  they do not have my bill on line so when I go to pay it it cost me 3 .50 and they promise to resolve the problem ,, that is 12 x 3.50,  I am on line again today to pay my bill  and I cannot get on  ,this  is aggrevation to me  I am going through chemo  , I need the phone ,I want this on line so when you interrupt my service you will know what the problem  again is ,of course you are closed and noone to talk to , this is the worse situation to be in ,, being held hostage ..

[LawrenceC]

Hi stella300,

Sorry you are having difficulty paying your bill online. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.