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Is Verizon is professional company?

I have lost my phone number while transferring from other provider and spend quite a lot of time with support on different agents, different time, no one can resolve my issue. I thought it is a professional company and treating their customers well. NO, not at all. 

No ethics, no courtesy, nothing.  I am and dead water and lost my phone number which is almost 20 years old and a lot of my friend knows only this number. 

Re: Is Verizon is professional company?
Community Manager
Community Manager
Hi chithrakannan, Is this a cell phone number or a landline number?