Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Issue Redeeming pre-paid Visa card

I've tried the link in the email Verizon sent and it directs me to a Reward Tile that does not exist on my account page.  I tried the chat feature and got nowhere with that.  If someone could help, I'd appreciate it!

Re: Issue Redeeming pre-paid Visa card
Community Manager
Community Manager

Hi ccblack,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.