How do you contact a live person? I understand longer than usual hold times but this is ridiculous. Going on 1.5 hours. Never had this with other services. How can I report if I cannot get thru, and I’m working from home. This is nuts.
Hi Tusnook8u,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
