Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Link to Redeem Echo Dot is DEAD

Link to redeem the echo dot has been dead for weeks. Ive reached out to customer support and they didn’t do anything — just kept sending the same link that’s broken. I’ve found lots of people who’ve run into this same problem just through a quick Google search. Why won’t Verizon fix the link so we can redeem what was promised? Very scammy behavior going on here.

Re: Link to Redeem Echo Dot is DEAD

Hi Jess8

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.