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Link to "receive your reward" not working.

I signed up for Fios and was promised a $50 Prepaid Card.  The link on the My Verizon page does not work, but it says I only have 60 days from installation.  Please provide a fix.  Thanks!

Re: Link to "receive your reward" not working.
Community Manager
Community Manager

Hi RubenBro,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.