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[Headache718]

I have been a Verizon customer for over 10 years with absolutely horrible service every time I call them. There is no option to remove services online and when calling to do so it’s a long hold time and they offer nothing for their poor customer service. So sick of them and thinking it’s time for something better. 

[CRobGauth]

What service are you trying to remove?

Have ypou tried reaching out to them on twitter @verizonsupport?

[jonjones1]

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@Headache718 wrote:

I have been a Verizon customer for over 10 years with absolutely horrible service every time I call them. There is no option to remove services online and when calling to do so it’s a long hold time and they offer nothing for their poor customer service. So sick of them and thinking it’s time for something better. 

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Call first thing in the morning. 8 am till 5 pm EDT is the best time. Select cancel service and someone will get on the line. Don’t use any other method. Cancellations must be done verbally.