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Log into Verizon Fios

I was a previous Verizon Fios user over a year ago.  I am now bringing Verizon Fios back into my home.  My problem is whenever I go to visit MyVerizon, it logs me into my old account and states my service is disconnected.  All attempts to create a new login for my current account have been futile.  I don't know how to get this done and need some help.  I appreciate any help I might receive in this matter.  

Re: Log into Verizon Fios
Community Manager
Community Manager

Hi small1ldy,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.