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Log on issues
Enthusiast - Level 2

Why cannot I not stayed logged in to account.  This has been going on for over two months.  When lucky enough not to be on hold for 10 minutes or transferred 4 times and get to speak to some one the response I get is that Verizon is working on the problem.  So that you completely understand the issue as I stated at the outset the system does not alllow me to stay logged on.  Whenever I close out my browser and the keep me logged having been checked I must always log back in.  I am on and off the system on average 8-10 times a day.  It is burdensome and frankly I am getting tired of it.  How about some straight answers as to when it will be fixed.  

Re: Log on issues
Community Manager
Community Manager