Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
Contact Verizon through Chat to see if changing to the Mix and Match program would save me some money. I mainly wanted to know how the More TV compared to the Extreme HD I already had.
Contacted Verizon through Chat again to see why DVR wasn’t working.
Contacted Verizon through Chat a third time
Contacted Verizon through Chat a fourth time
Contacted Verizon through Chat a fifth time to inquire about reducing internet speed and adding Most instead of More TV (to keep monthly bill reasonable)
No DVR service and no BEIN Sports; called tech support
After several hours of this mess:
ALSO, HAD TO EITHER COPY OR TAKE SCREEN SHOTS OF MY CHAT BECAUSE THEY DON'T OFFER AN OPTION TO DOWNLOAD YOUR CHAT WHEN COMPLETE. GOOD WAY TO NOT BE HELD ACCOUNTABLE.
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