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My Cable Wire is Down and Hanging Across My Driveway
Memories18
Newbie
‎01-13-2018 07:48 AM

My cable wire is down and hanging across my driveway. It’s very dangerous. Does anyone know how I can get it fixed? I can’t reach Verizon via phone, email or chat 

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Re: My Cable Wire is Down and Hanging Across My Driveway
LawrenceC
Community Manager
Community Manager
‎01-13-2018 08:41 AM

Hi Memories18,

You will need to call 1-800-VERIZON to report this.

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Re: My Cable Wire is Down and Hanging Across My Driveway
Memories18
Newbie
‎01-15-2018 09:18 AM

I did already and I was on hold for an hour and a half and then disconnected. 

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Re: My Cable Wire is Down and Hanging Across My Driveway
LawrenceC
Community Manager
Community Manager
‎01-15-2018 10:31 AM

This issue has been escalated to a Verizon agent.

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