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Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Hi There, I'm hoping someone at verizon can help me with this problem. I can't order FIOS because my address is not in your database as availble. However I live in a town where fios is supposed to be availble to all residents.
Here is some other relevent information that may prevent you from immediately telling me that I can't get FIOS because its not availble for me:
- I live on a street that has FIOS on the telephone poles
- I live within 200 feet of a telephone pole
- I live in a 3 unit condo (townhouses) and both of the other units in my building have FIOS ONT units.
My best guess for why I don't have an ONT is that my unit was in forclosure for a few years before I bought it and I'm guessing during that period is when the rollout happened in my neigborhood which caused my unit to be skipped because it was un-occupied.
Could someone from Verizon please PM me?
Thanks!
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