Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I am moving to a new address and want to move service to the new place. Placed order (took me 3 hours) and then got email asking me to upload proof of residency.
When clicking upload button, nothing show up.
Then I spent 6+ hours chatting and calling customer service. After being transferred to 10+ different centers and hang up by a representative once and eventually being put on endless hold.
I am desperate now. Besides being busy with work and moving, I need to waste time on this stupid monopoly company.
I sent an email to CEO but he is too busy with making money with no care for customer.
I can foresee that I need to spent another 10+ hours trying to cancelling the service at current address if the order does not work.
This issue has been escalated to a Verizon agent.