Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I signed up for Fios via phone in May for a 79.99/month plan. At that time, the sales rep told me I could get a promo card for $200 and 1 year Netflix subscription. I never received my card of $200 but only $50. It was even $50 for the 59.99/month plan at that time. I chatted with online customer service and they told my I only have 6 months Netflix subscription and no one knows about the visa card they promised. The agent gave no solution but just requiring me to call verizon. However, the line is always busy.
I am really disappointed and dissatisfied by Fios, and the poor customer service online. I am now trying to complain about this and letting more people know about Fios' lack of integerity. If my problem cannot be solved, I will definitely stop using Fios and switch to others.