Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
As a new customer who recently ordered a verizon fios internet plan, I already want to cancel my plan! As a "leading" internet service I have never seen such a poor customer service. My new order is not even showing up on order status and shows up as "Error loading order details" and then prompts me to contact customer service. Following the directions, I contacted customer service and ended up waiting 3+ hours and decided that was a long enough wait and hung up. I then tried to use fios chatting and waited 2 hours and still nothing. Is anyone even working in customer service right now? I did not even receive a confirmation email so I can't even figure out if my order went through or if I am ever going to get my router installed to my house. Meanwhile, my credit card was charged. I am baffled at how awful Verizon's customer service is and really thinking about changing when my order didn't even go through.
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