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Never received my offers (complaint)
Mikemanoway
Newbie
‎07-31-2019 10:06 AM

I recently signed up for fios gigabit connection as a new customer and followed the terms and service so that way I could receive the 200 dollars towards Samsung. I never received and email so I contacted the representative and asked him about why I didn’t receive the offer. All he said is, “you are not eligible for it” when I asked why he became very rude. Based on the other complaints it seems that Verizon lies about these offers In order to draw in customers. It is very shady.

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Re: Never received my offers (complaint)
LawrenceC
Community Manager
Community Manager
‎07-31-2019 10:14 AM

Hi Mikemanoway,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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