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Never received the $50 gift card

Hi, I'm supposed to get a $50 gift card from months ago as a new customer. I never received it. I've tried all the ways I can to contact the customer service. Finally, in early March, a customer service agent told me that I should expect to receive the gift card in email within a month. However, a month has passed, and I still don't see anything. Please help!

Re: Never received the $50 gift card

Hi amdozer,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.