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New Fios Customer who is very dissatisfied.
Scg21229
Newbie

Fios was installed late last week.  Since then, the phone did not work so another tech needed to be scheduled.  Since the day of the install I have been receiving robo calls on my home phone and cell phone, some one elses name and account, 3 to 5 per day on each.   I called Verizon and the customer service person played dumb, this is not a coinsinance .  I tried to go online to the chat service and it is no where to be found.  Another service call tomorrow because TV no longer works. I feel very taken advantage of at this point.  

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Re: New Fios Customer who is very dissatisfied.
kh-gary
Moderator
Moderator
This issue has been escalated to a Verizon agent.
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