I have a new three-lot subdivision being constructed in Canton, MA. We need to have a new pole installed. I have coordinated with the electric utility company (Eversource) and they are ready to proceed but I have not heard from Verizon. I have submitted multiple requests online and via phone. We are currently working on the site but will be unable to proceed. In the end, we are trying to give you three more customers but have hit a stone wall.
Hi Feldcorp,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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