New customer requirements

[Compass2]

Question about new customer requirements if address is same as current Fios customer

[CRobGauth]

Not sure of your question.
Are you looking to order a second service at the same location?
Or trying to drop current service to qualify as a new customer?

For the latter, either have someone with a different name (partner or roommate) order service, or drop service for 30 days and then reorder.