Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
New install - already down
Lonegm
Newbie

just switched to FIOS a day ago - all services down. Of course a tech can't get here for another 2 days. Honestly may just chuck the whole thing. Very very disappointing

0 Likes
Re: New install - already down
CRobGauth
Super User
Super User

Have you tried to power reset your ont?

Or have you checked the ont to see if there are any error lights?

0 Likes
Re: New install - already down
Lonegm
Newbie

Yep - Power - green, battery - Green  Video - red. Nothing else is lit

0 Likes
Re: New install - already down
tns2
Super User
Super User

To reset disconnect power and disconnect battery.  Wait about 30 sec.  Then reconnect battery and reconnect power.

0 Likes
Re: New install - already down
Lonegm
Newbie

Did that - several times. It

0 Likes