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New install - already down
Lonegm
Newbie
‎02-14-2016 06:49 PM

just switched to FIOS a day ago - all services down. Of course a tech can't get here for another 2 days. Honestly may just chuck the whole thing. Very very disappointing

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Re: New install - already down
CRobGauth
Super User
Super User
‎02-14-2016 08:04 PM

Have you tried to power reset your ont?

Or have you checked the ont to see if there are any error lights?

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Re: New install - already down
Lonegm
Newbie
‎02-15-2016 05:09 AM

Yep - Power - green, battery - Green  Video - red. Nothing else is lit

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Re: New install - already down
tns2
Super User
Super User
‎02-15-2016 06:33 AM

To reset disconnect power and disconnect battery.  Wait about 30 sec.  Then reconnect battery and reconnect power.

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Re: New install - already down
Lonegm
Newbie
‎02-15-2016 08:19 AM

Did that - several times. It

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