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No Service (No Phone, TV or Internet) Since Dec 31st
chconnol1
Newbie
‎01-02-2014 12:08 PM

All our Verizon services were lost after a brief (approximately 30 minute) power failure in our neighborhood (Fair Lawn, NJ). About an hour after the power was restored, the TV reception was slow and the internet would lose connectivity. Finally about 90 minutes after power was restored, we lost everything: TV, internet and phone. Contact Verizon but a tech would not be able to get to us until Saturday, January 4th. Very frustrating. The tech had me do some basic fix it yourself things but none worked.

In my attempt to try and get this resolved sooner, I'm wondering if the battery unit is the cause. The box that contains the battery has a light on it that says (I think) Replace Battery and it's now lit. Could this be the cause of everything failing or is it something else? Anyone have any experience with somethign like this?

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