Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
No place to track returns
kjohann
Enthusiast - Level 1
‎07-16-2014 04:50 AM

I upgraded my TV service.  After installing the new service I returned the old equipment on June 28, 2014.  On July 13, 2014 I recieve an email stating I have not returned the equipment.  The email it came from is a no return email so I cannot send the UPS tracking information showing the equipment was returned.  Checking here online there is no place to verify if it was recieved and no email address to question the status.  You need to provide an email address.

0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: No place to track returns
XDM45guy
Enthusiast - Level 3
‎07-16-2014 05:28 PM

Luckily i got a receipt from the Ups Store . I also noticed my VZ in home agent showed both sets of stb's , but now 

almost 3 weeks since i returned them i only show the new Quantum boxes, so i believe that is how you can tell that the old boxes have been removed from your account.

Reply