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Not able to register my gift card

Hi I am getting an error while registering my gift card. “Our apologies. Due to a system issue, your registration was not successful. Please try again later.” I have tried more than 6 time using different browsers and spend hours on call with customer support and no use. It would be great if someone assist before it get expires 

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Re: Not able to register my gift card
Community Manager
Community Manager

Hi Test1231,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.