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Old Verizon pole in Yard of new house

I just purchased a home in Brooklyn and i have an old verizon pole in the backyard. The title company indicated that their is NO easement on my property so this need to be removed. ive been contacting verizon for weeks now and have gotten nowhere. everytime i call im starting over. i need some help here please.

Re: Old Verizon pole in Yard of new house

Hi Gkoug

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.