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Outage Text Notifications.
OhI812
Newbie
‎05-01-2020 08:03 AM

Well we’re 7 hours past estimated Fios restoration estimated time. Checked my messages...crickets!

Not one update has been sent since outage started nearly 24 hours ago. Why bother having that service at all?!?!?

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Re: Outage Text Notifications.
gs0b
Super User
Super User
‎05-01-2020 02:33 PM

Then try here: https://www.dslreports.com/forum/vzdirect

It goes to the same team at Verizon.

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Re: Outage Text Notifications.
CRobGauth
Super User
Super User
‎05-01-2020 01:51 PM

Try reaching out to support on twitter @verizonsupport

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Re: Outage Text Notifications.
OhI812
Newbie
‎05-01-2020 02:02 PM

Thanks, unfortunately I don’t use Twitter. 

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Re: Outage Text Notifications.
gs0b
Super User
Super User
‎05-01-2020 02:33 PM

Then try here: https://www.dslreports.com/forum/vzdirect

It goes to the same team at Verizon.

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