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Paying ETF?!?
uptown420
Enthusiast - Level 1
‎02-11-2015 05:45 PM
Why am i been charged ETF? It doesnt make any sense I have to pay for Verizon not have service at my new address. I would like to continue my contract but I cant not becuase of me, but Verizon.
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Re: Paying ETF?!?
Telcoguru
Master - Level 1
‎02-12-2015 12:24 AM

The ETF has nothing to do at all with your new address it is solely based that you entered into a contract at your current address and broke that contract by moving. It says that in the terms of service when you first signed up and created your account.

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Re: Paying ETF?!?
tns2
Super User
Super User
‎02-22-2015 08:13 AM

They MAY wave it if you ask, esp.  if you have been a customer awhile, but they are under no obligation to do so.

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