Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
On June 13 a payment arrangement was made for our phones. We have been having trouble with our bank account and our funds due to our information getting stolen and messing things up. The first payment arrangement was unsuccessful, and we were fine if the phones got cut off until we had the money to pay it. Verizon then proceeded to process the payment 3 more times until it went through. I called and they said it's in their terms and conditions and could do that. But how? I authorized a ONE time payment and it didn't go through. I DID NOT authorize to be charged multiple times, especially when I knew the funds wouldn't be in there. I should also mention I set the payment arrangement up with customer service who never disclosed that information.
So where in the terms and conditions does it say a payment arrangement can be tried more than once? Also I inquired over $100 worth of insufficient funds and overdraft fees because of this.
I find tthis this completely unacceptable. I would have never made the pavement arrangemt if that had been disclosed to me.
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