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Phone number listing in annual printed Telephone Directory

My Verizon contracted telephone service includes posting and printing of my name/number in the published Telephone Directory which has not been done the  past few years. Contacting Verizon has resulted in negative response and results. Very frustrating. 

Re: Phone number listing in annual printed Telephone Directory
Community Manager
Community Manager

Hi rvstanten,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.