Pole issue

[patriciavella]

I have reported to a verizon agent an issue with the pole ine front of my residence was told it would be fixed in 1-2v days. It is now 1.5 weeks with no action. The pole was replaced a few years ago and where the old pole was  a nice round and deep sinkhole has developed. Sinc it is on a busy sidewalk it is a huge safety hazard. A technician ]Phil] visited the location and called it in and was told and relayed to me it would be fixed in 1-2 days. Whats up?

[ElizabethS]

This is a peer to peer support forum. You will need to contact Verizon directly for an update.

[Telcoguru]

You will probably have better luck calling a local politician who will have their office contact Verizon to fix it.

[gs0b]

If the pole has power on it, Verizon doesn't own it.  They lease space on it.  The power company most likely owns the pole, try calling them.

Good Luck..

[tns2]

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@gs0b wrote:

If the pole has power on it, Verizon doesn't own it.  They lease space on it.  The power company most likely owns the pole, try calling them.

Good Luck..

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Actually they sometimes do.  It depends who first put up the pole.  I've seen a few where the power company came later, but most often the power company can't use a pole that was only put up for telephone service.