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Promo Gift Card
MattCbball
Newbie
‎03-17-2020 01:56 PM

I received a $100 gift card in the mail for my referral.  Unfortunately, the card doesn't work.  I tried to activate it and it says it could not process.  I tried calling and activating it over the phone, same problem.  The phone number doesn't allow me to talk to a live person.

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Re: Promo Gift Card
LawrenceC
Community Manager
Community Manager
‎03-17-2020 04:10 PM

Hi MattCbball,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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