Redeem Visa gift card link broke
Jaethatsme1
Newbie

I recieved this email today 

Great news! It's time to redeem your reward.

  • A $100 Prepaid Reward Card for your order of Fios Gigabit Connection.
  • A $100 Prepaid Reward Card for your order of Fios Home Internet: Gigabit Connection.
  • A $50 Prepaid Reward Card for your order of Extreme HD TV.
  • A $50 Prepaid Reward Card for your order of The Most Fios TV.

Follow the instructions below to redeem.

  1. Click on the Redeem now button below and log in using your
    user ID and password.
  2. Click on the reward tile and follow the on-screen instructions
    to register your reward.
 

But the link does not work and can’t redeem anything please help me out 

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Re: Redeem Visa gift card link broke
LawrenceC
Moderator Emeritus

Hi Jaethatsme,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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