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Redeem my gift card
Jwc2165
Newbie

I just reach the date for my rewards for switching to Fios. one for $50.00 and 2 for $100.00. I redeemed all three at the same time. I received the one for $50.00 but not the other two. The two for $100.00 say redeem. But when I try it doesn’t let me. I can’t even check the status on any of them. All I get is a blank page for any of them.  

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Re: Redeem my gift card
LawrenceC
Community Manager
Community Manager

Hi Jwc2165,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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