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Registration Rewards Page Not Working

There is a prompt a the top of the My Verizon page that says I have a registration reward waiting for me but every time I click it it does not work. Does anyone know what I can do to make the page load? 

Re: Registration Rewards Page Not Working
Community Manager
Community Manager

Hi klaf130,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.