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Reporting tree limbs on lines
pmcnamee67
Newbie
‎06-10-2019 10:21 AM

There is a large forked branch of a tree covering the cable lines going to our street. (I checked with Eversource, already. These are the cables lines, not the power lines.)

I would like to be proactive and report this before it becomes a bigger problem.

All the automated support options don't seem to cover this need.

Where/how do I report this?

Thanks.image

2 people had this problem.
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An Accepted Solution is available for this post.
Re: Reporting tree limbs on lines
LawrenceC
Moderator Emeritus
‎06-10-2019 10:29 AM

Hi pmcnamee67,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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