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Requested Change in Service

Under "Requested Change in Service" on our Feb 2018 bill it listed "Cancelled Service" Fios TV Extreme HD removed 12/25 and "Added Service"  Extreme HD TV added 12/25.  We cannot find what is the difference is between these two services.  Also we did not request a change in serivce; was this system wide?  We have notice some channels watched are now not available for viewing.  Thanks.

Re: Requested Change in Service
Super User
Super User

This is a peer to peer support forums.
Depending on the channels in question, there has been some recent changes to packages where channels were removed from some lower packages.