Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Return Fios Equipment Label - Error
bluebirdlisle
Newbie

Hi! It seems like few others have the same issue, but I am also trying to return equipment and trying to print a label through link provided in email, but it keeps giving this error message "We are unable to locate your order details. Please check if information was entered correctly. If you need additional help, contact us at 1.800.VERIZON (1.800.837.4966)."

How can I access and print the label for returning the Fios equipment? Please let me know as soon as possible. Thanks for your help!

0 Likes