Return Fios Equipment Late
mna7971
Newbie

I missed the 30 day period to return my fios equipment. Am I still able to return it late? I understand I may be charged a fee still, however would like to reduce the balance owed (full price of the equipment) if possible. Thanks.

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Re: Return Fios Equipment Late
jonjones1
Legend

I am not quite understanding.

did you cancel service completely?

was it only a portion of your service like getting rid of tv, phone or internet?

if you cancelled service completely you may have been accessed a termination fee unless you called and cancelled service prior to you needing to return equipment.

did verizon send you a return box for the equipment? If so return it quickly. And have proof of the return or you may get charged for non returning equipment.

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