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Returning Cable Box
jproper
Newbie

I've been trying to figure out how to return a cable box. I got a cablecard and don't need it. The number for support that is ALL over is ONLY for verizon wireless. I cannot find the correct number and the people never transfer me to the right department. How do I request a return box without being sent all over the place?

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Re: Returning Cable Box
CRobGauth
Super User
Super User

Log in to your account.

You can change services and equipment.

Set STB to 0.

If it doesn't let you do it, then cotnact support at 1800Verizon.

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