Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Rewards Promotion

I know other people have posted this and seems like no-one gets an answer on the thread.

We are trying to redeem 2 $100 gift cards with no luck. I do not have the time to keep trying to sit on hold with customer service when I don't get the "this line is busy". How can I just redeem them? 

Re: Rewards Promotion

Hi kayla0504,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.