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Safety Concern During Service Call for FIOS
VARes
Newbie
‎03-16-2020 07:08 AM

I am trying to file a safety complaint to customer service. How can I go about doing that?

The incident occurred during a service call to my apartment complex.

I have the license plate of the van, time of incident, and location.

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Re: Safety Concern During Service Call for FIOS
LawrenceC
Community Manager
Community Manager
‎03-16-2020 08:26 AM

Hi VARes,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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