Safety Issue - Verizon Damaged Utility Vault
Help01
Newbie

Good morning. Verizon should really have a number to call for their infrastructure issues. This damaged utility vault by my residence is so full of water that it actually floated the lid off into the street. The lid was never fastened to the box. The box has enough water in it that if a small kid falls into it they will drown or possibly be electricuted. Verizon please immediately imageWater in Verizon utility vaultimageLoose lid floating on water in utility vault.step up and be corporately responsible on this issue.

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Re: Safety Issue - Verizon Damaged Utility Vault
Help01
Newbie

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Re: Safety Issue - Verizon Damaged Utility Vault
LawrenceC
Moderator Emeritus

Hi Help01,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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