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Samsung $200 FIOS Deal Doesn't Work

I keep trying to redeem my Samsung $200 Fios Deal for signing up, but it is never applied when trying to check out. It seems lots of others have had this issue and get a Samsung Agent assigned by posting here.

Re: Samsung $200 FIOS Deal Doesn't Work
Community Manager
Community Manager

Hi Scsherman,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.