Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
I have been trying to redeem my Samsung promotion for several days, but have had no success. I received the email to redeem an award for a Samsung promotion. But after clicking the link, I logged in, and there is no "redeem" link to the Samsung site.
I have tried using different browsers and have cleared my browser history, but still nothing.
Please help me reach a resolution. One of the reasons I signed up for your service was because of this offer. I can't understand why this is so difficult.
Please let me know how you will make this right.