Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. Online only. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Samsung Promotion - Missing Redemption Link
hagstrom98
Newbie
‎10-10-2019 04:53 PM

Verizon -

I have been trying to redeem my Samsung promotion for several days, but have had no success. I received the email to redeem an award for a Samsung promotion. But after clicking the link, I logged in, and there is no "redeem" link to the Samsung site.

I have tried using different browsers and have cleared my browser history, but still nothing.

Please help me reach a resolution. One of the reasons I signed up for your service was because of this offer. I can't understand why this is so difficult.

Please let me know how you will make this right.

0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: Samsung Promotion - Missing Redemption Link
kh-gary
Moderator
Moderator
‎10-10-2019 06:03 PM
Hi hagstrom98,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
0 Likes
Reply