Service

[yorky1]

Hal, are there any human's in support who have a phone number?

[jonjones1]

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@yorky wrote:

Hal, are there any human's in support who have a phone number?

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Ok i’ll bite 

1-800-VERIZON 

[tns2]

Of course, but its only once in a blue moon that they will give them out.  Usually only giving you a special number, rather than an individual's, that gets you to a specific department.  They want all customers to go one of the regular support numbers such as 1-800-VERIZON.