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Special Offers - Never got an email to redeem
bones5050
Newbie
‎03-22-2021 04:09 AM

I never received an email to redeem these and now the tiles on my account home page are gone!

Special Offers Included:

 
  • An Echo Show 5 & Ring Stick Up Cam for your order of Fios Home Internet Gigabit Connection.*
  • A Stream TV on us.*
  • A $100 Verizon Gift Card.* You'll receive an email with redemption instructions approximately 65 days after your Fios service(s) are installed.

• A $100 Verizon Gift Card.* You'll receive an email with redemption instructions approximately 65 days after your Fios service(s) are installed.

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Re: Special Offers - Never got an email to redeem
LawrenceC
Moderator Emeritus
‎03-22-2021 08:08 AM

Hi bones5050,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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