Stolen package

[ianmckellar]

Really just hoping that a verizon wireless specalist reaches out to me, I've already talked to someone and was on the phone for over an hour (I get it) But I was switching to verizon and when my new phone was delivered today there was only the slip to trade in my phone.  We filled a ticket it fedex so they'll be investigating it, but what about my phone?  I know they will cover charges but is that the charges of the full phone or is that just the charges that I paid?  What will I need to do with verizon do to get my phone under the assumption it is gone gone and not just misplaced.

[ianmckellar]

Note that I forgot, there was no signature required for fedex and the parcel weight was 1lb or .45kg.

[jonjones1]

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@ianmckellar wrote:

Really just hoping that a verizon wireless specalist reaches out to me, I've already talked to someone and was on the phone for over an hour (I get it) But I was switching to verizon and when my new phone was delivered today there was only the slip to trade in my phone.  We filled a ticket it fedex so they'll be investigating it, but what about my phone?  I know they will cover charges but is that the charges of the full phone or is that just the charges that I paid?  What will I need to do with verizon do to get my phone under the assumption it is gone gone and not just misplaced.

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[LawrenceC]

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